Frequently Asked Questions
How much is shipping?
Shipping is based on weight and destination, please put your items in the shopping cart and enter your zipcode to calculate shippping.
When will my order ship?
All orders are processed the same day if received by 12:00 PM Eastern Time. If received after 12:00 PM, the order will be processed the next business day. There is no order processing on Saturday or Sunday. If your order is received after 12:00 PM on Friday, it will be processed the following Monday.
What payment options do you accept?
We accept the following forms of payment:
• Visa, MasterCard, American Express, and Discover(see site security below for details)
• Money orders, Certified checks (cashiers check), personal checks and company checks. Orders paid with money orders and certified checks will be processed upon receipt, orders paid with personal checks or company checks will be held until bank clearance(5 business days).
To pay via check or money order, please email us at customerservice@cigarplace.biz with your: name, complete address, contact phone number and items to order. Please mail your check to:
CigarPlace.biz
15901 NW 151 St.Suite 103
Miami Lakes, FL 33014
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